First 100 customers who place an order during July 2025 will receive a 10% discount. Email us for your discount code!

FAQ

  • Do you take custom orders?
Absolutely! Custom commissions are our specialty. Whether it's a full cosplay set, a tabletop accessory, or a prop straight out of your imagination, we're happy to bring it to life! Just use the contact form and we can get started with a quote to make your idea into a reality!
  • What materials do you use for 3D printing?
We primarily us high-quality ABS, TPU, and Resin, but can accommodate other materials such as PETG and PLA filaments upon request. All prints are durable and designed with cosplay and gaming in mind!
  • Can I cancel my order?
Yes, within 12 hours of placing the order you can cancel without any additional fee. Any orders cancelled after 12 hours will forfeit any deposit paid on the order.
  • Do you offer painting or finishing services?
Yes! We offer raw prints, primed, or fully finished and painted options depending on your budget and needs. Painted pieces are sealed and con-ready when they arrive to you.
  • Can I request a specific scale or size for my item?
Definitely! Just include the scale you want (e.g., 1:12, 1:6, etc.), email us the sizing you want, or request our custom measurement sheet, and we will make sure it fits your vision -- and your shelf or body!
  • Do you offer bulk or wholesale pricing?
Yes! We work with bussiness, stores, conventions, and LARP groups to offer bulk rates and wholesale pricing. Contact us directly via email for a quote.
  • Where do you ship from?
We are based in Bradenton, Florida, and we ship worldwide! Domestic shipping typically take 2-5 business days. International times vary by country and customs.
  • What if my item arrives damaged or broken?
We pack everything carefully, but if something arrives damaged or broken, please contact us within 7 days with photos and we will replace the broken item(s) at no extra cost to you! WE pride ourselves on customer satisfaction.
  • Can I use your prints for my own cosplay builds or Social Media content?
Yes! We love seeing our work out in the universe! Just tag us on social media (@DungeonGuildPrinting) and give us credit where it's due. We love seeing dreams become reality!
  • Do you sell digital STL files?
No. We currently specialize in physical printed products only.